Terms of Service

ReclaimedHQ is a trade name of 18081841 Canada Inc., a federal corporation incorporated under the Canada Business Corporations Act and operating from Ontario, Canada. In these terms, “we”, “us” and “ReclaimedHQ” mean that company. “You” means the person or business using this site or our services.

We build and manage done-for-you conversion recovery systems for home exterior and emergency service businesses — the systems that handle a lead after it arrives, such as after-hours response, missed-call follow-up, quote follow-up, appointment reminders and reactivation of past customers.

These systems are built and operated inside third-party software platforms that we configure on your behalf. We do not own those platforms, and their availability, pricing and functionality are outside our control. Where a platform requires its own subscription or account, that relationship is between you and that provider unless we agree otherwise in writing.

The instant scan on this site uses publicly available information about the website address you enter — including public page data and public business listing data. It is provided free and as a convenience.

Every figure produced by the scan, by the questions that follow it, or discussed on a call is an estimate. Those estimates are built from typical industry values and from answers you provide. They are not measurements of your business, not audited figures, and not a promise of any amount you will gain or recover. Do not rely on them as financial advice or as the sole basis for a business decision.

Results are not guaranteed. We do not guarantee any particular number of leads, calls, bookings, jobs, revenue, conversion rate or return on investment. Outcomes depend on factors we do not control, including your market, your pricing, your capacity, your team’s follow-through and the demand already reaching your business.

Any example, range or case discussed on this site or on a call is illustrative only and is not a representation of what you will achieve.

Paid engagements consist of a one-time setup fee for the initial build and a recurring monthly fee for ongoing management. Fees are quoted to you directly before you commit, and are not published on this site.

The monthly management engagement is cancellable on a monthly basis. Cancellation stops future monthly fees; it does not refund the setup fee or fees already paid for a period already served, unless we agree otherwise in writing. Third-party software subscriptions in your own name continue until you cancel them with that provider.

You own the systems, workflows, automations, message templates and configurations we build specifically for your business, along with your own customer data, contact lists and account content. On cancellation you keep them, and we will not delete or disable your accounts out of spite.

We keep ownership of our own general methods, templates, internal tooling and know-how, including anything we developed before or independently of working with you. Nothing here transfers rights in third-party software to either of us.

You are responsible for the accuracy of information you give us, for holding any consent required to contact your own customers, and for using the systems we build in compliance with applicable law — including anti-spam and telemarketing rules such as Canada’s Anti-Spam Legislation and equivalent rules where your customers are located.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business opportunity or lost or corrupted data, arising out of or relating to this site or our services — even if we were advised such damages were possible.

Our total aggregate liability arising out of or relating to this site or our services is limited to the amount you actually paid us in the three months immediately before the event giving rise to the claim. This site and the free scan are provided “as is”, without warranties of any kind.

Nothing in these terms limits liability that cannot be limited under applicable law.

These terms are governed by the laws of Ontario, Canada and the federal laws of Canada that apply there. The courts of Ontario, Canada have exclusive jurisdiction over any dispute, and you and we both consent to that jurisdiction.

We may update these terms. The “last updated” date at the top shows when they last changed. Continuing to use the site or our services after a change means you accept the updated terms.

Questions about these terms? Email kevin@reclaimedhq.net. See also our Privacy Policy.