Privacy Policy

ReclaimedHQ is a trade name of 18081841 Canada Inc., operating from Ontario, Canada. We are the party responsible for the information described here. Our contact details are in the footer of every page.

• Your name and business name.
• Your email address.
• Your phone number, where you provide it.
• Your website address.
• Publicly available business data about the website you enter — its public page content, its public mobile page speed, and its public business listing information such as review count and rating.

• The scan form on this site, which asks only for a business name and a website address.
• The chat widget on our landing page.
• Information you give us directly by phone, by email, or on a booking form or call.

The instant scan itself only looks at public information about the website address you type in. It does not access private or account data, and nothing is scraped beyond a single read of that site’s public homepage.

If you give us your phone number, we may use it to send you SMS text messages relating to your enquiry, your booking, and confirmations or reminders for appointments with us.

Message and data rates may apply. Message frequency varies. Consent to receive text messages is not a condition of any purchase.

You can opt out at any time by replying STOP to any message from us. For assistance, reply HELP or email kevin@reclaimedhq.net.

Mobile numbers are never sold, rented or shared with third parties for marketing purposes. We share a mobile number with a service provider only where it is necessary to deliver the messages you have asked for, and those providers may not use it for their own marketing.

• To produce and show you your scan results.
• To answer your enquiry and arrange a call.
• To send confirmations, reminders and follow-up about that call.
• To build and manage the systems we are engaged to build, where you become a client.

We use a small number of third-party providers to run the business, and they process your information only on our instructions:

• A website hosting and infrastructure provider.
• A customer relationship management (CRM) and messaging provider, which stores contact details and delivers our email and SMS.
• A payment processor, for clients — we do not store your full payment card details ourselves.
• Public data providers used by the scan, which receive the website address being scanned.

We do not sell your personal information to anyone, for any purpose.

Scan inputs and results are kept only as long as needed to show you your results and to follow up on an enquiry. Contact details for enquiries that do not become clients are kept for up to 24 months, then deleted. Client records are kept for the duration of the engagement and afterwards only as long as required for tax, accounting and legal obligations.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email kevin@reclaimedhq.net with the request and the email address or phone number you used, and we will action it within 30 days. To stop text messages specifically, reply STOP to any message — that takes effect immediately.

We may update this policy. The “last updated” date at the top shows when it last changed.

Privacy questions, or want your details removed? Email kevin@reclaimedhq.net. See also our Terms of Service.